We chat about dealing with negative reviews whether from someone who’s a customer or someone you’ve never done business with, or even heard of. We talk through a variety of options and techniques of what you can do to deal with this type, and all types, of negative review.
What are trolls? Why do they do what they do? How do you deal with them? All questions we get regularly so we sit and talk about them in this episode.
I introduce Amy to the Talk Digital community – she will be joining me in our podcasting journey. Listen right here, or subscribe using your player.
That’s right, after a healthy hiatus and a number Tweets, emails and Facebook Messages from many of you, Talk Digital is returning to your digital airwaves. With a slight change to the format, I’m relaunching the series with new content, new topics and new guests.