Looking for a CRM for your small business?
We love the tools that we train businesses in – and we’re users of those same tools as well. We absolutely practise what we preach, and we put our money where our mouth is.
A CRM is used to store information about customers. We use one at Hypestar to help us remember useful information about your learning progress – like which workshops you’ve completed. This enables us to better guide you for future learning.
You could store contact details in a CRM, or whatever information you need to effectively run your business. So we wanted to find a tool that allowed us to create custom fields, so we could mould the tool around our needs, and what our learners needed. We found that in Capsule CRM.
Imagine as a hairdresser, you have a call to make an appointment and even though you have dozens of clients, there’s a tool that will tell you exactly what that client had last time. “Are we doing the same as before, Mary?” – how much more personal can you be with a client if you have that level of information at your fingertips?
Or a client books their car in for an MOT…”It’s the Audi Q3, right?” you ask.
For us, being able to recall that information quickly an easily means we offer a better service and we can use that to be proactive, reaching out to learners to help guide them on their learning journey – this is after all, what we’re here for.
If you’re looking for a great way to support your business as it scales, or just to keep you better organised, we can recommend Capsule CRM for this. We use it.