We chat about dealing with negative reviews whether from someone who’s a customer or someone you’ve never done business with, or even heard of. We talk through a variety of options and techniques of what you can do to deal with this type, and all types, of negative review.
What are trolls? Why do they do what they do? How do you deal with them? All questions we get regularly so we sit and talk about them in this episode.
I introduce Amy to the Talk Digital community – she will be joining me in our podcasting journey. Listen right here, or subscribe using your player.
That’s right, after a healthy hiatus and a number Tweets, emails and Facebook Messages from many of you, Talk Digital is returning to your digital airwaves. With a slight change to the format, I’m relaunching the series with new content, new topics and new guests.
There are some really simple, but highly effective things you can do (or ask your audience to do) to help small & local businesses increase their reach and engagement – and for most people, it starts with just a swipe of a finger.
Do adverts annoy you? Do you think the internet would be a better place without them? I think you’re wrong and in this article, I’m explaining why they are so valuable to us all.
This is something that many have asked, but I usually avoid getting in the middle of something that can be oddly emotional for people. In this article, I share some of my thoughts and reasons for making the choices I’ve made for the software and hardware of phones and tablets that may help you in making your choice.
If you organise events, the ability to advertise your training, conference, expo, workshop or whatever you’ve got going on is finally here; here’s what you need to know.